Terms of service

Terms of Service

Effective date: 3 September 2026

Before you publish: everything in bold brackets is a placeholder. Replace it with your real company details. The wording is original and follows the same section structure as the Decors Deluxe terms, rather than copying them. Claude is not a lawyer. Terms of service are the one document worth having a solicitor review, because they set out your legal relationship with every customer.

These terms govern your use of parlora.com and any order you place through it. By browsing the site, creating an account or buying from us, you agree to them. If you do not agree, please do not use the site.

1. Licence

We grant you a revocable, non-exclusive, non-transferable and limited licence to access and use this website for your own personal, non-commercial purposes, on the terms set out here. This licence does not transfer any ownership in the site or its contents to you.

2. Definitions

Company, we, us and our mean Parlora, registered in United Kingdom at 11 Church Road, Street, BA16 0AA.

Country means the United Kingdom, whose law governs these terms.

Service means the website, the online shop and everything we make available through them.

You and customer mean anyone who accesses the site or places an order.

Cookies are small files stored on your device that help the site remember you and work properly.

Third party providers are the companies that support the service, including our payment processor, hosting provider and carriers.

3. Restrictions

You agree not to:

  • copy, resell, licence or otherwise commercially exploit any part of the site
  • modify, adapt, reverse engineer or attempt to derive the source code of the site
  • remove any copyright, trade mark or other proprietary notice from our materials
  • use the site in a way that is unlawful, or that damages, disables or overburdens it
  • use automated tools to scrape, harvest or bulk-download content without our written consent

4. Products, pricing and orders

We take care to describe products and show colours accurately, but screens vary and finishes such as brass, marble and wood carry natural variation. Small differences between the photograph and the item are not a fault.

All prices are shown in GBP and include VAT where it applies. Delivery costs, where charged, are shown before you pay.

Your order is an offer to buy. A contract is formed when we send you a dispatch confirmation. If we cannot fulfil an order, for example because of a pricing error or a stock issue, we will tell you and refund you in full.

5. Returns and refunds

We want you to be satisfied with your purchase. If something is not right, contact us and we will put it right promptly. Our full terms are set out in the Refund Policy, which forms part of these terms.

6. Your suggestions

Any feedback, ideas or suggestions you send us about the site or our products become our property. We may use them without restriction and without any obligation to compensate you.

By using the site, registering an account or completing a purchase, you confirm that you have read and accepted these terms, our Privacy Policy, our Shipping Policy and our Refund Policy.

The site may link to websites we do not operate. We are not responsible for their content, their practices or their privacy policies. Please read the terms of any third-party site you visit.

9. Cookies

We use cookies to identify returning visitors, remember your basket and measure how the site performs. You can disable cookies in your browser settings, but some parts of the site may not work as intended if you do.

10. Changes to these terms

We may update these terms from time to time. The revised version is posted here with a new effective date, and applies from the moment it is published. Please check back before placing a new order.

11. Modifications to the service

We may improve, change, add to or withdraw parts of the site at any time, including fixing bugs, adding features and removing ones that are no longer used. We are not liable to you for doing so.

12. Third-party services

We are not responsible for the accuracy, legality or quality of products, services or content provided by third parties through or alongside the site. Any dealing you have with a third party is between you and them.

13. Term and termination

These terms remain in force while you use the site. We may suspend or end your access at any time, without notice, if we believe you have breached them. Sections that by their nature should survive termination, including restrictions and limitations of liability, will continue to apply.

14. Liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited. Your statutory rights as a consumer under the Consumer Rights Act 2015 are not affected.

15. Governing law

These terms are governed by the law of England and Wales, and disputes are subject to the non-exclusive jurisdiction of its courts.

16. Contact

parlorashop@gmail.com.

Parlora, United Kingdom at 11 Church Road, Street, BA16 0AA.