Contact
Contact Parlora
We are a small team and we answer every message ourselves, usually within one working day.
What to include
If your question is about an order, please send your order number. If it is about a product, tell us which one and what you need to know, and we will give you a straight answer rather than a sales pitch.
Before you write
Delivery times, charges and tracking are set out on our Shipping policy page. Returns, refunds and faulty items are covered on our Refund policy page. Those two pages answer most questions faster than we can.
Hours
We read messages Monday to Friday. Anything that arrives at a weekend is answered on the next working day.